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Legal
Refund Policy
Last updated: 1 January 2026
At MoneyFreedomTime, we want you to feel confident about your membership. This Refund Policy outlines the conditions under which refunds are granted, the process for requesting one, and the timelines you can expect. Please read this policy carefully before completing your membership payment.
7-Day Satisfaction Guarantee
If you are not satisfied with your membership for any reason, you may request a refund within 7 calendar days of your payment date, subject to applicable deductions as described below.
Refund Deductions (Applicable on Eligible Refunds)
If your refund request is approved, the following charges will be deducted from your membership fee before the remaining amount is returned to you:
Platform Processing Charge
One-time fee for account setup, KYC processing, and platform administration.
Service Charge (18% of Membership Fee)
GST-equivalent service charge applied on the original membership fee paid.
Amount Refunded to You
Membership Fee paid − ₹250 platform charge − 18% service charge on membership fee.
Eligible for Refund
- Refund request submitted within 7 days of payment.
- Duplicate payment charged for the same membership period.
- Technical error resulting in an incorrect charge amount.
- Payment processed but membership account was never activated due to a platform error.
Not Eligible for Refund
- Refund request submitted after 7 days from the payment date.
- Membership has been used to earn referral commissions.
- Account terminated due to violation of Terms & Conditions.
- Partial refunds for unused membership period after the 7-day window.
- Referral commissions already credited to your account.
How to Request a Refund
Email our support team
Send an email to [email protected] from your registered email address.
Include your details
Provide your full name, registered email, Razorpay transaction ID, payment date, and the reason for your refund request.
Await confirmation
Our team will review your request within 2 business days and send you a confirmation email.
Receive your refund
Approved refunds are processed back to your original payment method within 5–7 business days, depending on your bank or payment provider.
Referral Commissions & Refunds
If a member who joined using your referral code receives a refund, any commission credited to your account from that referral will be reversed. This applies regardless of whether the commission has already been paid out.
In cases where a commission reversal results in a negative balance, the amount will be deducted from future commission earnings.
Refund Processing Times
| Payment Method | Estimated Refund Time |
|---|---|
| Credit / Debit Card | 5–7 business days |
| UPI (GPay, PhonePe, Paytm) | 1–3 business days |
| Net Banking | 3–5 business days |
| Bank Transfer (NEFT/IMPS) | 3–5 business days |
Processing times are estimates and may vary based on your bank or payment provider. Razorpay's refund timelines apply once the refund is initiated from our end.
Need Help?
If you have questions about your refund or need assistance, our support team is here to help.